Shipping
We are currently operating without our normal staff due to the pause placed on non-essential work in New York City. Current shipping estimates are as follows:
- Orders of 1 to 3 covers ship between 5 and 10 business days
- Orders of 4 to 9 covers ship between 2 to 3 weeks
- Orders of 10 or more covers ship within 4 weeks, depending on size of order.
We will make every effort to get orders out more quickly, but ask for some allowance in prep time during this period. If you have a specific deadline, please let us know- we will try our best to accommodate :)
All orders ship free to the U.S. via First Class / Ground delivery.
Returns
We accept returns if notified within 3 days of delivery. Requests after this point will be denied.
We do not accept returns or exchanges for the following:
- Custom orders
- Bulk or Negotiated orders (5 or more pillow covers)
- Damage to vintage/mudcloth covers if used outside of decorative purposes. We recommend decorative use only for mudcloth and other vintage covers.
- Discounted / Sale items
- Damaged / Used items
Postage:
- Customer is responsible for return postage
- Seller cost to ship item(s) to you will be deducted from refund amount
