Store Policies

Thank you for choosing Coterie! Orders ship free to the U.S. via Ground or First Class delivery.

- Pillow covers and all other decor items ship between 1 and 2 business days.
- Prep times on bulk or wholesale pillow cover orders will vary depending on order size, but we generally ship under 5 business days.  


We accept returns and exchanges of unused items returned within 30 days of order date. Customers are responsible for return postage. 

To initiate a return or an exchange, CLICK HERE 

Bulk and Large orders (10 or more pillow covers): Due to the time and resource intensive nature of constructing your covers, returns on larger orders are eligible for exchange and store credit only.  Multiple or consecutive orders placed below the 10 pillow cover threshold are considered a single order and governed by our bulk and large order return policy.


There may be small variations in finished pillow cover size since they are handmade. Any variance should have no visible impact on look and feel of pillow once an insert is in the cover.  

A changelog of updates to our shipping & returns policy is available here