Changelog- Shipping and Returns
Feb 6, 2021: Notification and Return window extended.
- Notification window for returns extended from 3 days after delivery to 7 days after delivery
- Shipping window for returns extended from 7 days after delivery to 14 days after delivery
Jan 14, 2021: Order prep window for made to order items extended due to increase in order volume.
- Smaller orders: Order preparation estimates extended to 5 - 10 business days from 3 -7 business days
- Larger orders: Order preparation estimates extended to 2 - 3 weeks from up to 2 weeks