Changelog- Shipping and Returns
Feb 3, 2022: Large order threshold increased
Large order store credit threshold increased from 5 pillow covers to 10 pillow covers
Jan 21, 2022: Return window extended.
- Shipping window for returns extended from 14 days after delivery to 30 days after order was placed.
Jul 29, 2021: Shipping windows updated
- Smaller orders (1 - 20 covers): Shipping window reduced to 1 - 3 business days, prevously 1 -5 business days
- Larger orders (20+ covers): Prep times will vary depending on order quantity, but most larger orders ship within 5 business days
Feb 6, 2021: Notification and Return window extended.
- Notification window for returns extended from 3 days after delivery to 7 days after delivery
- Shipping window for returns extended from 7 days after delivery to 14 days after delivery
Jan 14, 2021: Order prep window for made to order items extended due to increase in order volume.
- Smaller orders: Order preparation estimates extended to 5 - 10 business days from 3 -7 business days
- Larger orders: Order preparation estimates extended to 2 - 3 weeks from up to 2 weeks